Patient Experience Is Paramount

Healthcare organizations are finally catching on to the digital revolution that started in retail and impacts virtually every industry. A key question for patient care organizations is whether and how digitization will impact their patients’ experience.

As Sean Kelly, M.D., CMO, Imprivata puts it:
There is an intersection of what can be a tug-of-war between security and convenience, and if you can create a system where digital access to portals and other resources is easy but also secure, and private, that can be a great combination.”

Discover why understanding the patient experience is key to enhancing individual care and organizational performance.

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