Healthcare organizations are finally catching on to the digital revolution that started in retail and impacts virtually every industry. A key question for patient care organizations is whether and how digitization will impact their patients’ experience.
As Sean Kelly, M.D., CMO, Imprivata puts it:
There is an intersection of what can be a tug-of-war between security and convenience, and if you can create a system where digital access to portals and other resources is easy but also secure, and private, that can be a great combination.”
Discover why understanding the patient experience is key to enhancing individual care and organizational performance.