Safe patient care starts with delivering the right care to the right patient. Yet, the risk of wrong-patient errors is ever present during patient encounters in healthcare settings, sometimes with fatal consequences. This program addresses events reported to ECRI Institute PSO and strategies for prevention from their report Deep Dive: Patient identification, including solutions related to leadership, technology, and process standardization.
Participants will learn how to:
- Pinpoint identification errors that have caused patients to seek legal action against providers
- Assess patient safety concerns
- Prevent identification errors and adverse events in their organizations.